Welcome to Tuckbin. This Privacy Policy explains how Seager Inc. Pte Ltd collects, uses, stores, and protects personal data when customers access or use the website and related services.
This Privacy Policy is drafted in accordance with applicable laws and regulations of Singapore and the European Economic Area (“EEA”), including the Singapore Personal Data Protection Act 2012 (“PDPA”) and the General Data Protection Regulation (“GDPR”), where applicable.
1. Data Controller
The controller responsible for personal data collected through this website is:
Seager Inc. Pte Ltd
Registration Number: 199601339C
Address: 9 Tai Seng Link, Lee King Hwa Building, Singapore 534053
Email: folding@tuckbin.com
Telephone: +65 65342262
For all privacy-related enquiries, requests, or notices, customers may contact the company using the details above.
2. Information We Collect
The company may collect and process the following categories of personal data:
- Full name
- Billing and delivery address
- Email address
- Telephone number
- Order details and transaction records
- Device and browser information
- IP address and usage data
- Customer service communications
- Information submitted through forms or account registration
The company does not intentionally collect sensitive categories of personal data.
3. How Personal Data Is Collected
Personal data may be collected when customers:
- Place an order through the website
- Contact customer support
- Subscribe to communications
- Use or browse the website
- Submit information through online forms
- Interact with cookies or similar technologies
Certain technical information may be collected automatically through standard website technologies.
4. Purposes of Processing
Personal data may be processed for the following lawful purposes:
- Processing and fulfilling orders
- Managing payments and transaction verification
- Delivering purchased products
- Providing customer support
- Communicating order updates
- Preventing fraudulent or unauthorised activity
- Complying with legal and regulatory obligations
- Maintaining website functionality and administration
- Improving operational performance and customer experience
Processing activities are carried out on the basis of contractual necessity, legitimate business interests, legal obligations, or customer consent where required by law.
5. Payment Processing
Payments made on this website are processed through Stripe.
When a transaction is made, relevant payment information may be collected and processed by Stripe in accordance with its own privacy practices and applicable financial regulations. The company does not store complete payment card details on its own servers.
Stripe may process personal data including payment identifiers, transaction information, device information, and fraud-prevention data for the purposes of payment authorisation, regulatory compliance, and transaction security.
Additional information regarding Stripe’s data handling practices may be found at:
6. Legal Basis for Processing Under GDPR
For customers located within the EEA, the company processes personal data under one or more of the following legal bases:
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Consent where legally required
Legitimate interests include order administration, fraud monitoring, operational management, customer communication, and website administration.
7. International Data Transfers
As the company operates from Singapore while serving customers in Europe and other regions, personal data may be transferred to and processed outside the customer’s country of residence.
Where applicable under GDPR, appropriate contractual and organisational measures are implemented to support lawful international data transfers.
8. Data Retention
Personal data is retained only for as long as necessary for the purposes described in this Privacy Policy, including legal, accounting, taxation, dispute management, and regulatory compliance obligations.
Unless a longer retention period is required or permitted by law:
- Transaction and order records may be retained for up to 7 years
- Customer service communications may be retained for up to 3 years
- Technical usage records may be retained for a limited operational period
- Marketing consent records may be retained until consent is withdrawn
After the applicable retention period expires, personal data may be deleted, anonymised, or securely archived in accordance with applicable legal requirements.
9. Customer Rights
Where applicable under GDPR and relevant data protection laws, customers may have the right to:
- Request access to personal data
- Request correction of inaccurate information
- Request deletion of personal data
- Request restriction of processing
- Object to certain processing activities
- Request transfer of personal data
- Withdraw consent where processing relies on consent
- Lodge a complaint with a competent supervisory authority
Requests may be submitted using the contact details provided in this Privacy Policy.
The company reserves the right to verify the identity of any individual making a data request before processing such request.
10. Cookies and Similar Technologies
The website may use cookies and related technologies to:
- Maintain website functionality
- Store user preferences
- Analyse website usage
- Improve browsing performance
- Support transaction processing
Customers may adjust browser settings to manage or disable cookies. Certain website functions may be affected if cookies are disabled.
11. Disclosure of Personal Data
Personal data may be disclosed where reasonably necessary to:
- Payment processing providers
- Delivery and logistics providers
- IT and hosting service providers
- Regulatory authorities or law enforcement agencies
- Professional advisers, auditors, or legal representatives
All disclosures are carried out in accordance with applicable laws and legitimate business requirements.
The company does not sell personal data to third parties.
12. Data Protection Measures
The company applies administrative, contractual, and technical measures intended to reduce the risk of unauthorised access, misuse, alteration, disclosure, or loss of personal data.
Access to personal data is restricted to authorised personnel and service providers requiring such access for legitimate operational purposes.
13. Third-Party Services and Links
This website may contain links to external websites or services operated by third parties. The company is not responsible for the content, policies, or practices of external services not operated by Seager Inc. Pte Ltd.
Customers are encouraged to review the applicable privacy policies of third-party services before submitting personal data.
14. Children’s Privacy
This website is intended for individuals who are at least 18 years of age or the age of legal majority within their jurisdiction.
The company does not knowingly collect personal data from minors.
15. Changes to This Privacy Policy
The company may amend this Privacy Policy from time to time to reflect operational, legal, or regulatory developments.
The updated version will be published on the website with a revised effective date. Continued use of the website after such updates constitutes acceptance of the revised Privacy Policy.